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- New Account - For the first customers to buy Aladdin reagents, please contact the sales network in accordance with the above I offices, by EMAIL, fax or telephone are three ways to tell your customer service contact information (including name, unit, address, telephone , fax, email), so that customer service staff for you to create accounts, each of our clients have a corresponding customer number, there must be staff members for you to build customer numbers, you can buy reagent products, please remember your customer number .
Buying Step by Step - For a good account has been established clients in Aladdin reagent online search you want to purchase a reagent products, note the item and the CAS number, fax or Email to the corresponding region, customer service or sales personnel (fewer species can also be directly notified by telephone customer service staff), customer service personnel have received your fax or Email, the will send you an order confirmation, you receive the order confirmation, after the product item, product name, size and number of correct verification of the signature or seal, after return can also be used to confirm email reply.
The payment process - customer service orders received after your confirmation for approved cash on delivery, or directly to customers in monthly statements inform the warehouse and logistics sector outbound shipments; for Kuandaofahuo customers, please click order to confirm account information on a single remittance, the remittance remittance after the enterprises outside the province in my company, and remember to specify order number in order to finance staff time to register for recording and logistics sector, a rapid response.
Cargo to check - you receive my issued reagent products, must be packaged inside the invoice in accordance with a careful inventory of the goods out of the box variety, quantity, invoice. With particular attention to packaging inside a small packaging products, such as 1ml, 250mg, 5ml, 5g and other small packaging products. I have doubts about a timely manner to contact the customer service department.
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